Refund Policy

Because these are digital downloads, sales are final once the files have been delivered. If a file is faulty or not as described, contact us within 14 days and we will fix it or refund you.

How to ask for help or a refund

Email nurvanest.office@gmail.com with the email address you used to buy, the product name or invoice number, and what is wrong with the file. If a file is faulty or not as described, we will send a fixed file or refund you.

How refunds are paid

Refunds go back to the payment method you used, through the checkout partner that took the payment (Payhip or Gumroad). It can take a few working days for the money to appear.

Back to the store Contact us